“We believe that low-code and no-code automation is the key to changing that … That’s why we completely rebuilt and re-engineered our platform last year so that everyone has the tools they need - when they need them - to make work simpler and more productive - regardless of their technical experience or coding proficiency.
“The software-as-a-service model has completely changed the way people work, and now companies are running on so many tools and services that the average employee is left to make sense of it all, meaning their day-to-day isn’t slowing down or becoming less noisy,” Slack SVP of product management Steve Wood told me in an email interview. Of those, 30% are built by employees with either limited or no technical development skills, the survey found. Nearly 60% of all custom apps - including automations - are now built outside the IT department, according to a survey by 451 Research and FileMaker. Slack’s increased investment in automation comes as no-code development tools, which let users build apps and pipelines without having to learn programming, grow in popularity. An expansion of the Workflow Builder tool Slack launched in 2019, the new capabilities allow users to send workflows to other Slack users and leverage “if-then” statements to create more sophisticated flows. In a bid to remain competitive among the growing number of workplace chat apps out there, Slack today announced the launch of new automation features designed to make workflows more shareable and discoverable.
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