You can use the pre-printed return label from any of your orders. Just place all return slips for the respective orders/items inside one parcel. Your refund can take up to 14 days after our logistics provider received your return. Updated: ( 4:26 p.m.): With a comment from a Home Depot spokesperson.Don’t forget to keep the return receipt from the courier until your refund has been processed. The person responsible for this message will no longer make deliveries for The Home Depot, and we have reached out to the customer directly to resolve this matter," replied a spokesperson for The Home Depot.
"We're disgusted that a customer experienced such incredibly inappropriate behavior from one of our third-party drivers. Newsweek sent a request for comment to Home Depot via their corporate headquarters.
#W DELIVERYSLIP INSTALL#
Ultimately, the company offered to install the appliances for free. This isn't the only time a Home Depot home delivery has gone wrong enough to make the news.Ī Scarborough, Maine man reported to the Boston Globe in May that an appliance delivery intended for a neighbor resulted in two and a half months of wrangling with the company, which subsequently demanded $600 from him for the delivery mix up, even though he didn't order the appliance. We take this very seriously and we're investigating the matter." Home Depot responded to KING's request for a comment with the following statement: "We're trying to figure out how in the world such an inappropriate message would be left for a customer. A Mass Shooting in West Texas Leaves 5 Dead and a Score of Wounded.Active Duty Marine Who Posted Racist Slurs on Neo-Nazi Website Identified.New Year's Eve Store Hours: Do Walmart, Target Close Early on New Year's?.
#W DELIVERYSLIP HOW TO#
How to Return Unwanted Gifts to Amazon, Walmart, Best Buy, Target and More."I just really would want this person to understand that this is a frightening thing they did, that they actually invoked fear, for whatever reason they felt compelled to do that it's a scary response for a woman coming home, knowing that the person who just left that note knows exactly where she lives, and could be back at any time." "They had and they still have an obligation to make this right," said Zarowsky to KING. Is it OK if a member of our Care team contacts you once we are able to investigate further?" We're sending your order number to our logistics partners to help identify the driver, and we'll be looking into this for you. "Hi Lara, thank you for providing your order number," read a tweet from the official Home Depot Twitter to Zarowsky signed with the name 'Mike', "and we apologize again for this behavior. Zarowsky says she didn't hear back from Home Depot with an apology until she cancelled her order with the company, then tweeted a copy of the receipt. "I didn't accept that as an answer, which I think most people wouldn't," Zarowsky said.
#W DELIVERYSLIP DRIVER#
One of the people she spoke to claimed that they asked the driver what he meant, and he told the customer service person that he meant to say, "See you next time." She called the company's customer service department. She also called it "incredibly offensive." The Seattle-area consumer who received the note on December 27, Lara Zarowsky, told KING News that she was "frightened" by the missive left posted to her front door. A Home Depot delivery driver is under fire for writing an allegedly profane message on a missed delivery slip.
0 kommentar(er)
